Whether an illiquid asset is transferrable, depends entirely on the external party responsible for managing the asset (eg Share Registry, Fund Manager, Administrator, etc). The requirements to transfer an illiquid asset will differ for each asset.
To determine if an illiquid asset is transferrable, please contact us using Live chat in Adviser Online. From there, our teams can assist with determining if an asset is available to be transferred, and if available, the requirements to do so.
Note: Assets cannot be transferred in-specie out of Super and Pension Accounts to another superannuation platform/custodian.
If the suspended asset is non-transferable then the asset will have to be retained in the client’s account and the account can't be fully closed. In this instance, we'll waive cash and product minimums, transfer out all available cash and finally reduce fees to nil. This can only occur if all avenues to transfer the asset are exhausted.