Adviser fees for superannuation and investment accounts

The fees set up on your client's account as at the end of a given month (or as at the day when the client’s account is closed) will be the fees applicable for that month (or part thereof if the account is opened or closed within that month). These fees are charged to the client's account on approximately the 3rd business day of the following month (or upon account closure).

If there is insufficient cash balance to pay the fees, the fees will accrue and be charged in the next month's fee run, provided there is sufficient cash to cover both the current and previous month's fees. 

When a new account is opened, adviser fees will be charged based on the account's fee structure:

• Flat dollar fees: Fees will accrue from the date the account is opened
• Percentage fees: Fees will accrue from when the funds arrive in the account.

If there is an update to the adviser service fee within a month, the updated fee will be used to calculate the fee for the whole month. That is, the old fee will not apply for the part of the month for which it was initially loaded.

If you submit an ad-hoc adviser fee request, this will be paid out as part of our monthly fee run. This means, if the fee run has ended and you submit a request on the 7th business day of the month, this will be charged during the regular fee run on approximately the 3rd business day of the following month (or upon account closure). 

Flat adviser service fees are based on an annual amount and pro-rated based on the number of days in a month. This means that months with more days in them will result in slightly higher fees than months with fewer days.

We start calculating and processing fees from the first business day of the month. From the time of calculation, processing and then payment to the dealer group, this may take up to 10 calendar days but no longer than three business days from the time the fee is deducted from the client’s account.

Please consider time taken to transfer funds between banks and your dealer group’s processes when on-paying any fees to you. 

All adviser fees must be provided to us exclusive of GST. We will collect 10% GST in addition to the base fee you and your client have agreed on (which is exclusive of GST).