Make payments to ATO on behalf of your client

You can make payments to the Australian Tax Office (ATO) on behalf of your client. 

ATO payments via Adviser Initiated Payments (AIP) can be made via the following two methods: 

• BPAY^® payment (subject to BPAY biller code amount limits)
• Electronic Fund Transfer (EFT)

1. Log in to Adviser Online
2. Search for the client or account you want to make the payment from in the global account search bar
3. Choose the account
4. Select Make a payment
5. Select the ATO BPAY option from the Account or biller you’re paying to dropdown menu, in the ATO section
6. In the EFT code field enter your client’s unique payment reference number (PRN) supplied by the ATO*
7. Enter the amount of the payment
8. Select when you’d like the payment to occur: Now, Later, or Recurring.
9. For a Scheduled payment, select how often the payment should occur and an end date, if applicable. Please note you can’t continue a scheduled BPAY payment for more than 12 months
10. Review the details of the payment and select Next.

*The Payment Reference Number (PRN) ensures the payment is credited to the correct account. You’ll have different payment reference numbers for different types of tax (eg income tax and activity statements). Please make sure you use the right reference number for the type of tax you're paying. 

If the payment doesn’t require authorisation, review the details of the payment and select Confirm transfer. 

The details of the payment will be presented on the Send payment screen. From here you can make another payment from the same account, navigate to the Manage payments page or to the Transactions page for the cash account.