You can see payment cut off times and processing times for each transaction type in the table below. It’s important you check your account terms and conditions to know which transaction type(s) are available to you.
Please note all payment cut-off and processing times are denoted in Australian Eastern Standard Time (AEST).
| Account | Cut off time | Processed by us |
|---|---|---|
| Between your Wrap Invest Cash Account or Wrap Cash Account | N/A | Immediately |
| Account | Cut off time | Processed by us |
|---|---|---|
| From your Wrap Invest Cash Account or Wrap Cash Account to an account held with another Australian bank for payments processed via direct entry or made to a recipient you've never paid before | 5pm on a Business Day | Same Business Day* |
| After 5pm or on a non-Business Day | Next Business Day* | |
| From your Wrap Invest Cash Account or Wrap Cash Account to an account held with another Australian bank for payments processed via NPP* | NPP Payments are available 24 hours a day, 7 days a week. There’s no applicable cut-off time | Immediately, as long as the account you’re paying is NPP enabled. You can contact the receiving bank for more information |
*After the transaction is processed by us, Pay Anyone Payments are generally received the following Business Day. Pay Anyone Payments to Building Societies and Credit Unions may take up to two Business Days to be received.
| Account | Cut off time | Processed by us |
|---|---|---|
| From your Wrap Invest Cash Account or Wrap Cash Account to any Biller | Before 5pm on a Business Day | Processed and treated as received by the Biller on same Business Day* |
| After 5pm on a Business Day or on a non-Business Day | Processed and treated as received by the Biller on the next Business Day* |
*Although funds may be treated as received by the Biller, they may not be available in the Biller’s account for up to three Business Days
| Account | Cut off time | Processed by us |
Wrap Invest Cash Account or Wrap Cash Account (for transfers over $100,000 only)
| 12pm on a Business Day
| Same Business Day (Any transactions submitted after the cut off time will be processed on the next Business Day) |
| Account | Cut off time | Processed by us |
|---|---|---|
From your Wrap Invest Cash Account or Wrap Cash Account | 5pm on the day before payment is scheduled to be made | Payments scheduled for a Business Day will be debited to your account on that day |
Payments scheduled for a non-Business Day will be debited and processed on the previous Business Day |
After the transaction is processed by us, Pay Anyone payments are generally received the following Business Day. Pay Anyone payments to Building Societies and Credit Unions may take up to two Business Days to be received.
| Account | Cut off time | Processed by us |
From your Wrap Invest Cash Account or Wrap Cash Account | 5pm on the day before the payment is scheduled to be made
| Payments scheduled for a Business Day will be treated as received by the Biller on the same day Payments scheduled for a non-Business Day will be debited to your account and be treated as received by the Biller on the following Business Day |
Although funds may be treated as received by the Biller, they may not be available in the Biller’s account for up to three Business Days.
| Account | Cut off time | Processed by us |
|---|---|---|
From your Wrap Invest Cash Account or Wrap Cash Account | 11pm on the day before the payment is scheduled to be made | Immediately |
We're unable to process a request to modify an immediate payment once you have authorised the payment in Online Banking.
| Account | Cut off time | Processed by us |
|---|---|---|
From your Wrap Invest Cash Account or Wrap Cash Account | 11pm on the day before the payment is scheduled to be made | Immediately |
We're unable to process a request to cancel an immediate payment once you have authorised the payment in Online Banking.
It’s important to ensure the BSB and account number are correct. The account name is not used for processing and we do not match the account name against the account number you provide. Entering incorrect details may mean the wrong account is credited and it may not be possible to recover the funds, please refer to the terms and conditions.
Delays may occur in processing a transaction due to the following scenarios:
the transaction or instructions to make a transaction is made on or the day after a public or bank holiday
authorisation of the transaction needs to be verified
another BPAY® Scheme participant isn’t complying with its obligations
there’s a system malfunction
inactive accounts – if this is the first transaction to your account after a long period of inactivity.
Please note we'll try to address any delays with processing a transaction as soon as possible.
® Registered to BPAY Pty Ltd ABN 69 079 137 518
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