How to trade on Adviser Online

We’re incrementally uplifting our trading functionality in Adviser Online. You can continue to transact in Wrap Online as you do today. However, we encourage you to leverage our uplifted trading functionality in Adviser Online as it becomes available.

The table below summarises where you can currently trade each type of asset:

You can place term deposit orders using the Trading functionality in Adviser Online:

1. Log in to Adviser Online
2. Under the Clients tab in the side navigation, select Accounts and search for your client’s account
3. Select Portfolio, then select Trading
4. Search for the term deposit by name or code, then select Add
5. Enter the order details, then select Review order to proceed
6. Confirm your order details, then select Submit
7. You’ll need to approve via Macquarie Authenticator before the order is submitted
8. You can track the progress of you order in Adviser Online under Requests > Investment orders.

All assets can be traded through Portfolio transacting as follows:

1. Log in to Adviser Online
2. Under the Clients tab in the side navigation, select Accounts and search for your client’s account
3. Select Quick links, then Transacting
4. Select New Transaction
5. Select the transaction type from the dropdown list
6. Enter in the trade details and select Continue*
7. Select Generate Orders
8. Authorise the trade.

*Please note: When purchasing a new managed investment or Separately Managed Account (SMA) for a retail client, you'll need to answer questions relating to our regulatory obligations. You’ll also need to confirm whether the account holder(s) have received personal advice before proceeding with this transaction. If personal advice hasn't been provided, you’ll need to confirm that the distribution conduct is consistent with the product’s Target Market Determination(s) (TMDs). If neither of these conditions are met, the transaction won't be able to proceed on a retail account.

If you want your buy orders to use available cash rather than the funds from sells, please place your buy and sell orders as separate transactions. This involves placing either the buy or sell, authorising the transaction, and then placing the other buy or sell in the following transaction.

Your client(s) won’t need to approve trades placed on their account. However, please ensure you have the appropriate authorisation from your client(s) before placing these orders, including any implications (e.g. CGT, fees etc.) that will apply once the orders have settled.

Users are assigned Enquiry, Limited Transact or Full Transact authority for each of the adviser codes they have access to.

• Enquiry – View only access. Does not have the system access to enter or authorise transactions
• Limited Transact – Has the authority to enter, but not authorise transactions
• Full Transact – Has the authority to enter and authorise transactions (must authorise orders entered by users with Limited transact authority).

To trade on clients’ accounts, an adviser with Full Transact access will need to authorise the trade. They can do this by providing their Access code and password.

1. Log in to Adviser Online
2. Select Transacting on the Adviser Online menu, then select Work in progress
3. Select View orders
4. Search for the trade by either:
   • searching the account by name or number in the search bar, or
   • searching by Adviser, Product, Order source, or trade Status dropdown menus.
5. Select the order ID
6. Confirm the order details and the client declaration is correct. If they aren’t, you can amend them by selecting Edit orders.
   • When purchasing a new managed investment for a retail client, you'll be required to answer questions relating to design and distribution obligations, asking you to confirm whether personal advice been provided before recommending that the account holder(s) proceed with the new transaction
   • If personal advice hasn't been provided, you’ll be required to confirm that the distribution conduct is consistent with the product’s Target Market Determination(s) (TMDs).
7. Enter your Access code and password then select Authorise orders.

Once you’ve authorised the order, the status of the order in the Work in progress – orders page should update.
Where personal advice hasn't been provided and the distribution conduct isn't within the TMD, the transaction won't be able to proceed on a retail account.

Depending on your authority level, you may see trades that are ‘awaiting authorisation’. This means that the trade has been requested and is pending authorisation by a user with Full Transact authority.

Some advisers or support staff have no or limited ability to trade on clients’ accounts. These are generally those whose authority level is:

• Enquiry
• Limited Transact
  

If you don’t see an option to continue and can’t generate and authorise the trade, you may not have the appropriate level of authority to transact on that client’s account.

Where you’re placing a partial sale that is greater than 94% of the current value of that holding you may be required to either increase the sale to a full redemption or reduce the sale to less than 94% of the current value.